OTM has a standard limited warranty policy which includes a 1 year limited warranty for all accessories (excluding OTM + Swarovski products/accessories) and a 5 year limited warranty on USBs.
Contact firstname.lastname@example.org with any questions.
Our philosophy at OTM is simple: design quality products with a twist of fun for your favorite tech gadgets. If you don't love your item, let us know and we will work to find a solution to meet your standards or send you a new product.
OTM Swarovski products are true luxury items. These accessories are made just for you, on a made-to-order basis. Swarovski crystals are applied with special care and attention to detail. Please be gentle with your crystalized products! Our 1 year limited OTM warranty does not cover lost crystals and/or cracked or broken cases. Note: if your product arrives defective in any way, we will replace it for you. Please contact us within 5 business days.